You can send your incoming calls to another telephone number anywhere, any time you like and as often as you like.

 

Many new businesses use this feature to divert their calls to their mobile or landline so that they don’t have to ask BT for a new telephone line. You don’t need to buy any hardware to do this or even have a broadband connection - it’s handled by our equipment, not yours.

 

We can do much more than this though - you can set diverts to go to your voicemail when you’re busy or if you’re already on the phone talking to someone. You can display which of your numbers was called and name them – it’s up to you how flexible you want it to be.

 

Displaying Names & Numbers

 

Because you’ll be diverting calls from your new number to a telephone you possibly use for domestic or social purposes, or because you have several businesses all calling the same telephone, it’s useful to know which number was called so that you can answer each call properly.

 

You can manage all this easily by using a service called ‘Line and Number Presentation’. Using this feature of our virtual PBX we can send you the telephone number or the name of the company that has been dialed by your caller so you always know how to answer. There are many combinations; you’ll find one that can do just what you need.

 

What Does it Cost?

 

Diverting calls to any Voipfone number is free. It costs 1p per minute to divert to a UK landline, 1.5p per minute to most of the Western world and 10p per minute to a UK mobile. We charge by the second with a minimum call charge of 1p.

 

You can have any kind of telephone number you like and as many as you like – most numbers cost £2 per month.

 

The Line and Number Presentation is a feature included with extensions from the virtual PBX. Extensions cost £1 per month.

 

All prices are ex VAT.

 

How Do I Get Call Forwarding & Divert?

 

These are standard features of all our telephone numbers, so you just buy a number and go to the configuration page in your control panel to set them up.

 

If you need to display the names and numbers of the numbers your caller dialled you also need to buy a telephone extension from our PBX.