If your telephone or adapter supports it, you can be notified that you have a voicemail message waiting.
This will either be a flashing light (telephones) or stuttered dial tone (adapters and telephones) or sometimes an occasional ring (adapters); you need to check your manual to see how to switch this function off and on and how to receive the message.
Message waiting indication is free on all active monthly plans and for Voipfone Flex customers, who have calling credit.
All phones bought from our website will have this feature enabled but for others you may need to consult the manual. You may also need to have the latest firmware installed - please check the manufacturer's web site.
If your telephone or adapter is listed on our Hardware Help pages, you will find a wizard that will configure all your devices settings to use Voipfone properly - including MWI.
Some adapters do a regular, partial ring when they have a message waiting. To turn this off you may need to consult your manual. For Sipura's, you will find it under 'User 1, 'Ring Settings'. Change any number in the 'VMWI ring splash length' box to 0.
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.
