Call Queuing is a sophisticated queuing system that allows you to accept more calls into your telephone system than you have extensions or employees capable of answering them.

 

It allows you to deal efficiently with calling peaks without losing valued customer’s calls and projects a professional image of your business.

 

With Call Queuing, instead of getting an engaged tone your customers are answered automatically and held in a queue.

 

While they are waiting for a representative they receive personal messages about how many calls are in front of them followed by music while they are waiting.

 

As with all our services, Call Queuing is simple to use and set up, web based and self service.

 

You never lose a customer because you couldn't answer the phone.

 

 

 

 

How Much Does It Cost?

 

It costs just £2 per month and, like all our services, can be added or cancelled at any time without penalty and is operational immediately.

 

How Do I Use It?

 

It’s very simple to set up. Just click on the ‘Package Builder’ button below, choose’ Call Queuing’ from the menu and follow the payment instructions.

 

Now go to ‘Your Account’, then click on the ‘Virtual PBX’ icon and then ‘Inbound Number Set Up’ and select ‘Queue Calls Ring All ’ drop down menu item. That’s it, done!