If you're having a busy day you'll probably make and receive a lot of calls. Once upon a time people calling you would get a frustrating engaged tone.
Now, with Voipfone Call Waiting, you know when someone is calling, even if you're using the phone at the time. So you can put your first caller on hold and answer the second then toggle between them as much as you like.
Because you can view incoming caller identity, you can even see who's calling before you decide to answer! You have total control over when and whether you use these features; you just turn them on and off at will.
Call waiting is free on all active monthly plans and for Voipfone Flex customers, who have calling credit.
If you are using the soft phone, you will hear a audable alert on the phone when a new call comes in. You just click on the light to put your first call on hold while you answer the second.
If you have a normal phone with a Voipfone adapter, you press the recall button to toggle between the calls.
On a new SIP Phone, you press the line button whose light is flashing.
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.
