Welcome to Voipfone.
In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.
Simply enter the number you want to check in the
search field below. You can view detailed
information such as cost, destination and location for any
number worldwide.
Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.
We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions
Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.
Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.
We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up.
Not every VoIP provider gives you access to emergency services it's safer to use one that does.
The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.
Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.
Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right
Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions.
the result is an impressive portfolio.
The capital has become even more attractive to global businesses thanks to low-cost internet telephony
Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.
Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.
The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.
Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.
All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.
We have just introduced Call Conferencing to our
widening range of self service VoIP products
Invited conference members call in for free from the Voipfone network or from any telephone
in the world at standard 0870 prices. There’s no booking fee, no
service charge, no limits, and no nonsense.
Voipfone is a founder member of ITSPA which exists
to encourage the development of a vigorous and competitive industry
in providing voice telephony services using IP and other internet
technologies.
ITSPA sets and monitors basic customer related standards for
its members in order to ensure that customers can be confident
that they will be provided with high standards of service and
customer care.
The ITSPA Code of Practice is designed to help customers by ensuring
that they receive suitable information in advance of agreeing
to buy internet telephony services so that they can have confidence
in the way that an ITSPA member will do business with them.
ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.
To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.
Best-value business provider”
You can make Internet telephone
calls from your PC using the FREE soft phone which turns
your PC into a fully featured telephone. All you need is
a PC, loudspeakers and a microphone - or a headset - and
a connection to the Internet.
When you register
with Voipfone we give you a free ‘soft phone’ which
you can download and use to make free
and unlimited internet calls from your PC or Laptop to
anyone else with a compatible phone.
You can also
use it to call people with an ordinary telephone or a mobile
phone anywhere in the world at very
low prices
How Much Does It Cost?
The software is free and it’s
also free to call other Voipfone customers or customers on
our partner networks. If you call an ordinary telephone or
mobile, you will be charged at our standard,
low rates.
You can find out how much these calls cost by using
either the Call
Cost Calculatoror the Voipfone Calling rates boxes on
the left of this page. If you choose one of our Inclusive
Minutes Packages, calls to inclusive countries are charged
at less than 1p per minute.
How Do I Use It?
Click on the Sign-Up
button below (or in the blue banner above) and fill in
your details. (Please provide accurate information otherwise
your registration may not work.) Once you have filled
it in and agreed our terms and conditions, click
on the sign up button.
After a minute or so you’ll receive an email to the
account that you gave us, with your account details and password.
Keep a note of these - or print them out - as you will need
them during the installation of your soft phone.
After clicking on the FREE Software Download button choose
either the Windows or Apple Mac download and follow the instructions
in the Voipfone Set-Up Wizard.
If you have any problems during this process you’ll
find FAQs here. If you
still have problems don’t hesitate to contact
us – we really want this to work for you.
Once the phone is successfully installed it’s ready
to use. To confirm that all is working correctly, type 155
into the handset and press the green telephone icon.
Now you can start using the soft phone
to call anybody anywhere!
