Welcome to Voipfone.
In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.
Simply enter the number you want to check in the
search field below. You can view detailed
information such as cost, destination and location for any
number worldwide.
Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.
We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions
Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.
Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.
We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up.
Not every VoIP provider gives you access to emergency services it's safer to use one that does.
The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.
Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.
Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right
Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions.
the result is an impressive portfolio.
The capital has become even more attractive to global businesses thanks to low-cost internet telephony
Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.
Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.
The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.
Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.
All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.
We have just introduced Call Conferencing to our
widening range of self service VoIP products
Invited conference members call in for free from the Voipfone network or from any telephone
in the world at standard 0870 prices. There’s no booking fee, no
service charge, no limits, and no nonsense.
Voipfone is a founder member of ITSPA which exists
to encourage the development of a vigorous and competitive industry
in providing voice telephony services using IP and other internet
technologies.
ITSPA sets and monitors basic customer related standards for
its members in order to ensure that customers can be confident
that they will be provided with high standards of service and
customer care.
The ITSPA Code of Practice is designed to help customers by ensuring
that they receive suitable information in advance of agreeing
to buy internet telephony services so that they can have confidence
in the way that an ITSPA member will do business with them.
ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.
To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.
Best-value business provider”
You can now send and receive
SMS text messages to and from your PC and you can send messages
to an individual or a group of people simultaneously. Because
you do it from a real keyboard, they are easy to compose and read – it’s
just like email.
Because this service is web based you can do it from any
PC anywhere in the world so long as it has a normal internet
connection.
We directly inject the message into the
mobile network so that the message is sent immediately and
costs less than sending it from your mobile phone.
You can
see all the messages you have made and received in your On
Line Account Manager
How
Much Doeas It Cost?
If you are using a Pay as you Go account, they cost 8p each. You can get substantial
discounts by buying them in bulk from our Package Builder.
How
Do I Use It?
You go to www.voipfone.co.uk and sign
into ‘Your Account’, then click on the SMS Text Messages icon. You
can then Compose and Send a Message, View the Messages you have Sent and Received
and change your mobile phone registration details
How
Do I Receive
SMS To My Online Account?
To send a message, go to www.voipfone.co.uk and sign into ‘Your
Account’, then click on the SMS Text Messages icon.
You can then Compose and Send a Message, View the Messages
you have Sent and Received and change your mobile phone
registration details.
To receive a message, your sender needs to compose his
text in this format:
<Account number> space <your
message of less that 150 characters>
So it will look something like this:
30099999 Hi, You can now send really cheap text messages
using Voipfone!
Your sender should then send it to the Voipfone virtual
mobile number which is:
07786200161 or 00447786200161
from outside the UK.
