Voipfone’s Self Service Voip Virtual PBX gives you the features and functionality of telephone systems that were previously only affordable by large corporations. It’s both a switchboard and a call centre and it’s suitable for an ordinary office, a virtual office or several offices in several locations and even your home.
You can have up to 798 extensions and each one has full suite of features including - Call Transfer, Music on Hold, Call Waiting, Call ID, Voice Mail, Call Conferencing, 3 Way Calling, Free Calls between Offices/Homes etc.
The Voipfone Virtual PBX is a sophisticated, fully featured telephone system but it's also extremely easy to set up and use because it's all pre configured for you. The features just work - you don't need to spend days with a telephone expert to use it. It's as simple or as complicated as you want it to be.
Our Virtual PBX will save you a lot of money on your telephone bill because it’s all based on Voice over Internet technologies - you no longer need several incoming PSTN/ISDN lines and all calls within the service are free, no matter where they are made to. This means that if you have home workers or a home office, a real office in the
UK
and another in say,
France
, all calls between them are free – it’s as though you are all in the same building.
The only equipment you need are telephones (or our free softphone if you wish), a LAN (Local Area Network) and a broadband connection to the internet; we supply the rest directly from our Data Centre in London’s Docklands.
How Much Does The Voipfone Virtual PBX Cost?
Each extension costs only 99p per month. There are no contracts; no long term commitments. Should you require additional services such as Call Queuing[More Info] this can be added to your VPBX for only £1.99 per month and again there are no contracts; no long term commitments and you are free to log in to your account and cancel at any time.
How Do I Use The Voipfone Virtual PBX?
We’ve made it extremely easy to set up and use. You can do it all on-line and it works immediately; there's no waiting around - if you need it now you can have it now.
Firstly decide how many extensions you need; don’t worry about getting it wrong - if you take too few you just add more, if you find you have too many you remove them. We don’t lock you into a contract - the most a mistake can cost you is 99p! You can have any number of extensions you need - up to 798 on one account.
Once you’ve decided, click on the Package Builder button below, fill in the Virtual PBX box with the number of extensions you want and press the build my package button. This takes you to the payments page. Once you’ve completed the details and pressed the ‘Make Payment’ button you’re ready to set-up the extensions.
Your virtual extension numbers start at 200 and each needs to be assigned a name, an email address (nb this address is where the extension holder’s Voice to Email Voicemail will be directed) and a password. Click the 'save' button.
Once you have done this, you decide how each extension will work with incoming calls. You’ll see that an incoming call can either ring all extensions or just one. So if you want a single individual to answer the phone say, your receptionist, choose that option; otherwise choose ‘ring all’. Click the 'save' button.
Sometimes you want individual extensions to receive incoming calls directly ie DDI. To do this you just add another incoming telephone number to your account from the Package Builder by pressing the ‘add more phone numbers’ button then map that number to the extension you want to receive the calls.
You use exactly the same method to assign the Fax to Email service.
