Voipfone - Set Up Wizard

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Welcome to Voipfone. In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.

Simply enter the number you want to check in the search field below. You can view detailed information such as cost, destination and location for any number worldwide.

Enter Number:

Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.

Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.
We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions

Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.
Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.

We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up
Not every VoIP provider gives you access to emergency services it's safer to use one that does.

The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.
Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.

Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right
Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions. the result is an impressive portfolio.

The capital has become even more attractive to global businesses thanks to low-cost internet telephony
Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.

Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.
The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.

Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.
All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.

We have just introduced Call Conferencing to our widening range of self service VoIP products.
Invited conference members call in for free from the Voipfone network or from any telephone in the world at standard 0870 prices. There’s no booking fee, no service charge, no limits, and no nonsense.

Voipfone is a founder member of ITSPA which exists to encourage the development of a vigorous and competitive industry in providing voice telephony services using IP and other internet technologies.

ITSPA sets and monitors basic customer related standards for its members in order to ensure that customers can be confident that they will be provided with high standards of service and customer care.

The ITSPA Code of Practice is designed to help customers by ensuring that they receive suitable information in advance of agreeing to buy internet telephony services so that they can have confidence in the way that an ITSPA member will do business with them.

ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.

To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.

Award Winning Voipfone Federation Of Communication Services

Once you have registered for your FREE Voipfone account you will be prompted to download the Voipfone Set Up Wizard. The setup wizard does all the difficult configuration for you.

During the installation process you will be asked for your account number and password. These have been sent to the email address you registered with. It’s a good idea to have these to hand before you start.

How Much Does It Cost?

It’s absolutely FREE!

How Do I Use It?

You just follow the on screen instructions; it couldn't be easier. Once the wizard has finished the installation and setup, the soft phone will open on your desktop and you’ll be able to start calling. To check all is working as it should be, dial 155 then press the green telephone button. You should hear a short message of congratulation. Press the red telephone button to hang up.

Tip: if you dial 123 you get the speaking clock – and it’s free!

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