- Voipfone Technical Support
- How to Use Voipfone
- Fax Services
- Landline Services
- SMS Text Messaging
- Online Control Panel
- Using snom Telephones
- The Virtual PBX
- Managed Broadband
- Voipfone For Mobile Phones
- Voipfone Call Me Back
- Telephone Numbers
- Billing & Payments
- Hardware Setup Instructions
- Software Setup Instructions
- Routers and Network Setup
- Troubleshooting
- Customer Support
Getting Started
If you are a VoIP beginner the quickest and cheapest way of getting started is by using your PC - our free software turns your PC into a fully featured telephone.
All you need is a PC, loudspeakers and a microphone (or a headset) and a broadband connection to the Internet.
When you register with Voipfone we give you a free software telephone - a 'softphone' - which you can download and use to make free calls to anyone on the Voipfone network.
We also give you 5 free minutes of calls to ordinary telephones and a free telephone number so that anybody can call you and you can test our service without risk.
Once you put credit on your account, you can also use it to call people with an ordinary telephone or a mobile phone anywhere in the world at very low prices.
You can see how much calls cost to ordinary phones and mobiles by using the call cost calculator or Voipfone Calling Rates table on our web site:
http://www.voipfone.co.uk/prices_new.php
Of course, the best way to use VoIP - especially if you are a business user - is to use a proper VoIP telephone which will provide the best call quality and be available for use even if your PC is switched off. More later.
What you need before you start.
1 A PC, laptop or Apple Mac
2 A loudspeaker and a microphone or, better, a headset with microphone. (Using loudspeakers can sometimes create an echo for the person you call but its fine to begin with.)
3 A broadband connection to the internet.
Signing Up
The first thing to do is sign-up for the Voipfone service - don't worry this is simple and free - you're not making any commitment at all.
Just click the button at the top of the Voipfone home page and fill in the form. (Or click here: http://www.voipfone.co.uk/signup.php )
Please put complete and valid information into the forms and use a working email address, otherwise your registration will fail
Please use an email address from your ISP or business - not a free web mail account like Hotmail, Yahoo or Gmail; these addresses will not work with our security systems. (Once you've successfully signed up using your proper email address you can add any others you prefer to use if it's more convenient for you.)
After signing-up you will receive an email to the address you registered within a few seconds.
(If you didn't receive our email, please please call us on 020 7043 5555)
It's best to get this email before you go any further because you will need it when you install your softphone software.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free number so that people can call you from ordinary telephones.

