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Welcome to Voipfone. In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.

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You can perform a detailed search by entering the full telephone number you want to call in the search field shown below.

Simply enter the number you want to check in the search field below. You can view detailed information such as cost, destination and location for any number worldwide.
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Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.

Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.


We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions

We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions


Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.
Unlimited Lines Free Voip to Voip Calls
Voipfone News provides you with up to date information about our latest features and services

Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.

Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.

A Lifeline For Skype Customers

Voipfone Saves Skype Customers
Unlimited Lines Free Voip to Voip Calls

We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up


Not every VoIP provider gives you access to emergency services it's safer to use one that does.

999 Emergency Services

999 Emergency Services
Unlimited Lines Free Voip to Voip Calls

The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.


Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.

Voipfone IVR Your Virtual Switchboard


Voipfone IVR Your Virtual Switchboard
Unlimited Lines Free Voip to Voip Calls

Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right


Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions. the result is an impressive portfolio.

Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions. the result is an impressive portfolio.


Voipfone’s Self Service Virtual PBX gives you the features and functionality of telephone systems that were previously only affordable by large corporations.

Unlimited Lines Free Voip to Voip Calls

The capital has become even more attractive to global businesses thanks to low-cost internet telephony


Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.

The capital has become even more attractive to global businesses thanks to low-cost internet telephony


Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.
Calls From Only 1p Per Minute

Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.


The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.

Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.


The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.
Sign up now and receive 5 minutes of free calls

Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.


All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.

All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.


Voipfone Plug & Go Product Range
Our Virtual PBX Offers Up To 796 Extensions
We have just introduced Call Conferencing to our widening range of self service VoIP products.


Invited conference members call in for free from the Voipfone network or from any telephone in the world at standard 0870 prices. There’s no booking fee, no service charge, no limits, and no nonsense.

Invited conference members call in for free from the Voipfone network or from any telephone in the world at standard 0870 prices. There’s no booking fee, no service charge, no limits, and no nonsense


We have just introduced Call Conferencing to our widening range of self service VoIP products.
Free Unlimited Internet Calls
Internet Telephony Services Providers Association

Voipfone is a founder member of ITSPA which exists to encourage the development of a vigorous and competitive industry in providing voice telephony services using IP and other internet technologies.

ITSPA sets and monitors basic customer related standards for its members in order to ensure that customers can be confident that they will be provided with high standards of service and customer care.

The ITSPA Code of Practice is designed to help customers by ensuring that they receive suitable information in advance of agreeing to buy internet telephony services so that they can have confidence in the way that an ITSPA member will do business with them.

ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.

To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.

ITSPA was formed in March 2004 to represent network operators, service providers and other businesses involved with the supply of VoIP
Free Unlimited Internet Calls
Award Winning Voipfone Federation Of Communication Services

Voipfone Virtual PBX
Voipfone Support
Voipfone normally just works because we spend a lot of time making it very reliable, but occasionally you will come across problems with new equipment or services or just need to know how to set-up unfamiliar equipment or services.

We provide many different ways of resolving your problem; from forums, guides, wizards and manuals to email and telephone support. You will find your solution in one of the links below.
 Voipfone Technical Support
Voipfone User Manual

We have just released the Voipfone User Manual Version 1.0 for more information and to download the user manual please click on the read more button.

Click To Read More

Virtual PBX & Extension Setup

We’ve made it extremely easy to set up and use. It's all managed by you on our web site through one account. For full details please click on the Read More button below.
Click To Read More

Virtual PBX Support Forum

Post here for discussions and problem solving for PBX extensions, Call Queues, Business Hours, IVR etc. For full details please click on the Read More button below.
Click To Read More

Hardware Phone & Adaptor Setup

The IP phone setup guide is designed to give you step by step instructions. If you are unable to find the answer to your support questions using the IP phone set up guide then you may find answers in the FAQ's or soft phone setup section.
Click To Read More

Hardware Support Forum

This is where you ask all those ''how do I make my Telephone, Adapter or Asterisk box work with Voipfone" questions?
Click To Read More

Asterisk Configuration

In this configuration guide you will find information on how to connect an Asterisk server to our network and also how to set up Asterisk@home for use with our service. Please note that this is for SIP configuration; we do not support IAX.
Click To Read More

General Sip Configuration

As there are a very large number of new telephones and adapters being introduced all the time and we can't give full details of them all, we provide the general settings for any SIP phone please click on the read more button below.

Click To Read More

Xlite Softphone Setup

The soft phone setup guide is designed to give you step by step instructions for the Xten soft phone. If you are unable to find the answer to your support questions using the soft phone set up guide then you may find answers in the FAQ's or IP phone setup sections. Alternatively, you can contact Voipfone technical support.
Click To Read More

Softphone Support Forum

Mainly for X-Lite Users, but also for any other softphones you want to talk about or recommend For full details please click on the Read More button below.

Click To Read More

Voipfone Peering Numbers

Voipfone supports open networks and will partner (it’s called peering) with any VoIP provider who wishes to. Just like calls between Voipfone customers, call between partner networks are totally free. You can call users on any of the networks shown below for free by dialing the prefix followed by the persons VoIP number
Click To Read More

Voipfone FAQ's

The Voipfone FAQ's are designed to help you answer basic questions regarding the Voipfone service and features If you are unable to find the answer to your support questions using the FAQ's, then you may find answers in the soft phone or IP phone setup sections. Alternatively, you can contact Voipfone technical support at any time.
Click To Read More

Voipfone Technical Support

Please note that technical support can only provide help for the Voipfone service. If you are unable to find the answer to your support questions using the soft phone set up guide then you may find answers in the FAQ's or IP phone setup sections. Alternatively, you can contact Voipfone technical support.
Click To Read More


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