You choose a number and it is held in our network. We then send all calls to that number to the number you have supplied - usually your mobile or landline. There is no delay; your caller doesn't know that your call is being diverted.
You can change the divert number anytime and as often as you like without cost. If you turn the divert off, your calls will go to Voicemail. Your voicemail is converted to a sound file and sent to your email or you can listen to it online (all free).
It's all online, there's no contract, and your number starts working instantly.
That's it, now anybody calling your new number will now ring your mobile (or whatever number you set).
This is a feature of our virtual PBX, which allows you to display the called number instead of the calling number on you phone. This is useful if you have several companies - you can have a different number for each but still know how to answer your single phone - or just if you use the phone that your calls are being diverted to for social reasons as well as for business.
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.