You can call us, Monday to Friday, 9am to 5pm (If you need to talk to us about your account, please have your account number ready - it's the 8 digit number starting with 3 - and the last three digits of your password.)
Email us, anytime - please email from the address you registered with so that we can get all your details on screen and help you more efficiently.
Unless we are very busy or your question is a particularly tough one, we will usually get back to you within the hour.(more…)
Light Flashing Or Funny Dial Tone
If you have a device that supports Message Waiting Indication (MWI), it will do one or all of the above things when you have a new message.
Check your manual to see how to switch this function off and on.
and deleting them or calling them from your phone.
You can clear your messages by dialling 1571, viewing your voicemail in the Control Panel
You may need to have the latest firmware installed - please check the manufacturer's web site.Some adapters do a regular, partial ring when they have a message waiting.
To turn this off you may need to consult your manual.
For Sipura's, you will find it under 'User 1', 'Ring Settings'.
Change any number in the 'VMWI ring splash length' box to 0.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free number so that people can call you from ordinary telephones.