All our telephones adapters are pre-configured with UK ring and dial tones, our own optimum network settings and your user account details - so you should be able to just plug them into your home or office network and and start making calls straight away.
Once installed, all our equipment is auto-provisioned; this means that we can remotely adjust its setting to keep it up to date or perform remote diagnosis and maintenance if required; this ensures that your hardware is running at its best all the time.
The following guide is suitable for the following VoIP Telephone Adapters:
Linksys, 1001, 2100, 2102, 3000, 3102, PAP2
After configuration you should power cycle the device.
1. Find the IP of your device:
Pickup an attached telephone and dial **** 110#, make a note of the numbers which are read out.
2. Visit your devices configurations page:
Now that you know the IP of your device, type it into a browser on a PC attached to the network. For example: Internet Explorer, Mozilla Firefox.
You may need to type in http:// before the IP.
3. Login as an administrator, and view configuration in advanced view.
Click the Admin Login button at top right of page, then click switch to advanced view in the centre of page.
4. Setup the line you wish to use.
Click Line 1 or Line 2 depending on which line you wish to configure for the Voipfone service. Once you have the page up that you need to configure you need to enter the following information.
Everything else can be left on its defaults in the Proxy and Registration section.
Everything else can be left on its defaults in the Subscriber Information section.
To get the best performance out of your device you can edit some of the default settings.
A. Registration Retry Interval
This setting determines how long your device should wait before trying to register again if you lose registration for any reason. To change this value:
Choose SIP tab, under SIP Timer Values (sec) change Reg Retry Long Intvl to 120
The Linksys PAP2T can be set to give regional sounds; by default it has American sounds. The settings can be changed in the Regional Tab. UK settings are as follows:
Call Progress Tones
Distinctive Ring Patterns
Miscellaneous
If you use a Linksys device on our system you can configure the following dial plan to ensure calls are dealt with more quickly when dialled.
(999S0|11[1234579]S0|10xS0|1x7[1-9]S0|123S0| 16xS0|15[0234568]S0|116xxxS0|118xxxS0|2xxS0|**1571xxxS0|**2xxS0| xxx*xxxS0|3xxxxxxx*xxxS0|1410[1-9]xxxxxxxxxS0|14700[1-9]xxxxxxxxxS0| 0[1-9]xxxxxxxxxS0|14100[1-9]x.|147000[1-9]x.|00[1-9]x.|*x.|*x#|*xx| *xx#|*#xx#|**x|*xx*|*xxx#|*#xxx#|#xxx#|#xx#)
New technology can seem confusing at first, but don't worry, we are here to help!
Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.
