Welcome to Voipfone.
In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.
Simply enter the number you want to check in the
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information such as cost, destination and location for any
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Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.
We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions
Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.
Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.
We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up.
Not every VoIP provider gives you access to emergency services it's safer to use one that does.
The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.
Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.
Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right
Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions.
the result is an impressive portfolio.
The capital has become even more attractive to global businesses thanks to low-cost internet telephony
Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.
Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.
The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.
Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.
All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.
We have just introduced Call Conferencing to our
widening range of self service VoIP products
Invited conference members call in for free from the Voipfone network or from any telephone
in the world at standard 0870 prices. There’s no booking fee, no
service charge, no limits, and no nonsense.
Voipfone is a founder member of ITSPA which exists
to encourage the development of a vigorous and competitive industry
in providing voice telephony services using IP and other internet
technologies.
ITSPA sets and monitors basic customer related standards for
its members in order to ensure that customers can be confident
that they will be provided with high standards of service and
customer care.
The ITSPA Code of Practice is designed to help customers by ensuring
that they receive suitable information in advance of agreeing
to buy internet telephony services so that they can have confidence
in the way that an ITSPA member will do business with them.
ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.
To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.
Voipfone Launches the Self Service Virtual PBX for Small Business.
The London based Internet Telephone provider, Voipfone, (http://www.voipfone.co.uk) today added a Virtual PBX services to its range of self service Voice over IP products.
Voipfone’s Self Service PBX gives small businesses the features and functionality of telephone systems that were previously only affordable by large corporations. It’s a sophisticated call system suitable for an ordinary office, a virtual office, several offices in several locations and even the home.
The new service costs less than £1 per extension per month; there are no set-up costs and no contracts. All extensions have a full PBX suite of features including - Call Conferencing, Call Transfer, Voice Mail, Music on Hold, Call Waiting, Call ID, Three Way Calling and free calling between offices and homes.
It's a sophisticated, fully featured telephone system but it's also extremely easy to set up and use because it's all preconfigured and web based. The features just work - you don't need to spend days with a telephone expert to use it. It's as simple or as complicated as you want it to be.
Colin Duffy, CEO of Inet Telecoms Ltd (Voipfone) said “Not only does our new Switchboard give a huge amount of features and functionality to a large group of customers that have been totally ignored by other telecom suppliers, but it will also save them a lot of money on their traditional telecom bill. Modern IP technologies make new things possible; our customers no longer need several incoming PSTN and ISDN lines and complex and expensive hardware just to make and receive phone calls within their offices. Nor do they need a trained telecoms engineer to set it up and maintain it – Voipfone’s Virtual PBX does all that for you”
“All the calls within our network are free, no matter where they are made to. It means that you can have one number for your customers to dial and it doesn’t matter where your extensions are located; if you have home workers or a home office, a real office in the UK and another in France, it’s as though you are all in the same building. Now, for only £1 per extension per month, small businesses can do what even big businesses are struggling to provide to their employees.”
“Our Virtual PBX finally gives small businesses the fully featured communication system that they’ve always needed - it costs almost nothing AND it saves them money. It sounds too good to be true, but for once, it isn’t.”
For full details of what Voipfone’s Virtual PBX does and the little it costs, visit www.voipfone.co.uk.
Notes to editors
Voipfone is an internet telephone service provided by Inet Telecoms Ltd, a London-based company which was formed to develop the latest voice over internet technologies. It aims to challenge the traditional telecoms companies’ grip on the market by offering web based, self-service and low cost, high quality services that have more advanced features than the old public switched telephone network (PSTN).
VoIP (Voice over Internet Protocol) is a way of making telephone calls over the internet without needing to use the traditional telephone networks. Calls to other users of this technology are free, no matter where the caller and called party are in the world.
