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Voipfone - The Future of Communication
You can view prices for specific countries by selecting from the drop down window below

Welcome to Voipfone. In the drop down menu below you will find shortcuts to all our Internet Telephone services, features and prices.

Voipfone Virtual PBX
You can perform a detailed search by entering the full telephone number you want to call in the search field shown below.

Simply enter the number you want to check in the search field below. You can view detailed information such as cost, destination and location for any number worldwide.

Voipfone Virtual PBX
Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.

Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.

We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions

We will also be using this space to inform you of any planned maintenance or changes to the service that you need to be aware of. Please feel free to leave your comments and suggestions


Welcome to the Voipfone User Forum. From here you can find news stories and developments in Voipfone and in the VoIP industry generally.

Voipfone Virtual PBX
Voipfone News provides you with up to date information about our latest features and services

Skype seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers - many their main business number - changed by 20 December.

Being with VoIPFone is a total contrast to the service that we had from Skype. The calls are crystal clear and are a joy to talk on.

A Lifeline For Skype Customers

Voipfone Saves Skype Customers

Unlimited Lines Free Voip to Voip Calls

We take your Safety seriously. All Voipfone customers can call emergency services immediately on sign-up.

Not every VoIP provider gives you access to emergency services it's safer to use one that does.

999 Emergency Services

999 Emergency Services

Unlimited Lines Free Voip to Voip Calls

The UK’s first DIY, IVR system for your Virtual PBX ‘Press 1 for Sales, 2 for accounts’ etc.

Direct your customers to exactly the person or extensions they need using our Virtual Switchboard - automatically.

Voipfone IVR Your Virtual Switchboard

Voipfone IVR Your Virtual Switchboard

Unlimited Lines Free Voip to Voip Calls

Bob Emmerson of Von Magazine has been putting our Virtual PBX to the test and has called it a "A Virtual PBX that Does Virtually Everything" and guess what he's right

Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions. the result is an impressive portfolio.

Bob goes on to say Forget Skype and Vonage, even though the VoIP calls are free, and think PBX extensions – virtual extensions. the result is an impressive portfolio.

Voipfone’s Self Service Virtual PBX gives you the features and functionality of telephone systems that were previously only affordable by large corporations.

Unlimited Lines Free Voip to Voip Calls

The capital has become even more attractive to global businesses thanks to low-cost internet telephony

Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.

The capital has become even more attractive to global businesses thanks to low-cost internet telephony

Pete Warren and Michael Streeter of the Guardian go on to say It already ranks as one of the most desirable cities on the planet to do business. But London, it seems, is set to get even bigger. In recent months.

Calls From Only 1p Per Minute

Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.

The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.

Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your web site or as part of a your customer support service.

The calls are free to your customers and very low cost to you. The button is free of charge, just help yourself to the code. You only pay for the calls that are made when the button is used.

Sign up now and receive 5 minutes of free calls.

Now, to make it even easier to use Voipfone, we have introduced a range of Plug & Go Hardware Products that are guaranteed to work with the Voipfone network 'straight out of the box'.

All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.

 All our telephones and adapters are pre-configured with our optimum settings and your user details. And, unlike some service providers who lock their hardware, you can change them if you wish.

Voipfone Plug & Go Product Range

Our Virtual PBX Offers Up To 796 Extensions
We have just introduced Call Conferencing to our widening range of self service VoIP products


Invited conference members call in for free from the Voipfone network or from any telephone in the world at standard 0870 prices. There’s no booking fee, no service charge, no limits, and no nonsense.

Invited conference members call in for free from the Voipfone network or from any telephone in the world at standard 0870 prices. There’s no booking fee, no service charge, no limits, and no nonsense


We have just introduced Call Conferencing to our widening range of self service VoIP products.

Free Unlimited Internet Calls
Internet Telephony Services Providers Association

Voipfone is a founder member of ITSPA which exists to encourage the development of a vigorous and competitive industry in providing voice telephony services using IP and other internet technologies.

ITSPA sets and monitors basic customer related standards for its members in order to ensure that customers can be confident that they will be provided with high standards of service and customer care.

The ITSPA Code of Practice is designed to help customers by ensuring that they receive suitable information in advance of agreeing to buy internet telephony services so that they can have confidence in the way that an ITSPA member will do business with them.

ITSPA members are required to comply with current legislative and regulatory requirements supplemented by the ITSPA Code of Practice, which provides guidance and information to members and their customers.

To give customers even more confidence, in the unlikely event that a complaint cannot be settled locally, the ITSPA Code of Practice contains an easily accessible dispute resolution scheme for the purpose of bringing such complaint to a satisfactory conclusion.

ITSPA was formed in March 2004 to represent network operators, service providers and other businesses involved with the supply of VoIP

Free Unlimited Internet Calls
Award Winning Voipfone Federation Of Communication Services

Voipfone Best-value business providerBest-value business provider” Rated 4 Stars.

ITSPA Awards 2008

ITSPA Quality Mark

Voipfone Virtual PBX

Voipfone Calling Rates and Prices

You can view prices for specific countries by selecting from the drop down window below.

You can also perform a more detailed search by entering the full telephone number you want to call in the search field shown on the left of this page.

When making calls to any destination other than the UK please remember to include the international dialling code for the country you wish to call.

Voipfone Prices



Calls to UK Landline
Calls to UK Mobile
 
Pence per minute
(ex VAT)
Pence per minute
(inc VAT)
 
Pence per minute
(ex VAT)
Pence per minute
(inc VAT)
Landline 01, 02, 03
1p
1.18p
Orange
12p
14.1p
056
1p
1.18p
O2
12p
14.1p
0800
FREE
FREE
T Mobile
12p
14.1p
0845
4p
4.7p
Virgin
12p
14.1p
0870
1.5p
1.76p
Vodafone
12p
14.1p

Directory Enquiries (118707)

50p
58.75p
Three
12p
14.1p
     
Others
20p
23.5p

All our calls are calculated to a fraction of a second with a minimum charge of 1p (ex VAT). Diverted calls are charged at the same rate as dialled calls.

(When comparing our prices with others, please check their minimum price and minimum duration charges – it makes a very big difference to your final bill.)


Calls to Home International Destinations
 
Pence per minute (ex VAT)
Pence per minute (inc VAT)
Home International
1.5p
1.76p

Home International Included Countries
Australia - Austria - Belgium - Brazil São Paulo - Canada - Canada Mobile - Cyprus - Denmark - France - Germany - Greece - Hungary - Ireland - Israel - Italy - Luxembourg - Netherlands - New Zealand - Norway - Poland - Portugal - Puerto Rico - Russia Moscow - Russia St Petersburg - Singapore - Singapore Mobile - Spain - Sweden - Switzerland - Thailand - Thailand Mobile - USA - USA Mobile

Call Minutes Packages (to UK and Home International destinations)

Package
per month (ex VAT)
per month (inc VAT)
500 Minutes
£4.75
£5.58
1000 Minutes
£9.25
£10.87
2000 Minutes
£17.99
£21.14

Call Minutes Packages Included countries:
Australia - Austria - Belgium - Brazil São Paulo - Canada - Canada Mobile - Cyprus - Denmark - France - Germany - Greece - Hong Kong - Hong Kong Mobile - Hungary - Ireland - Israel - Italy - Luxembourg - Netherlands - New Zealand - Norway - Poland - Portugal - Puerto Rico - Russia Moscow - Russia St Petersburg - Singapore - Singapore Mobile - Spain - Sweden - Switzerland - Thailand - Thailand Mobile - USA - USA Mobile - United Kingdom (01,02,03,056,0870 prefixes)

 

The destinations included are shown above. UK mobiles and other special numbers are excluded – ordinary calling credit is used to call these numbers. The packages are re-billed every 30 days. Unused minutes are not carried over.

Call Recordings
 
Pence per minute (ex VAT)
Pence per minute (inc VAT)
Call Recording
2.55p
3p

SMS Text Packages
One Off SMS
8p (ex VAT)
9.4p (inc VAT)
Package
per month (ex VAT)
Each
per month (inc VAT)
Each
100 messages
£7.60
8p
£8.93
9.4p
500 messages
£37.00
7.4p
£43.48
8.7p
1000 messages
£72.00
7.2p
£84.60
8.46p

The packages are re-billed every 30 days. Unused texts are not carried over.

Telephone Numbers

UK Telephone Numbers UK Fax Service Numbers
 
£ per month (ex VAT)
£ per month (inc VAT)
 
£ per month (ex VAT)
£ per month (inc VAT)
0870
£1.99
£2.34
0870
£1.99
£2.34
Geographic
£1.99
£2.34
Geographic
£1.99
£2.34
0843
£1.99
£2.34
0843
£1.99
£2.34
0845
£1.99
£2.34
0845
£1.99
£2.34
0800*
£4.99
£5.86
Faxes are sent as an email attachment

Send a fax by email  10p per page ex VAT full details can be found here http://www.voipfone.co.uk/fax.php

*0800 numbers have an incoming call charge of 3p per minute (Ex VAT)

European Geographic numbers
Country
Area Code
£ per month (ex VAT)
£ per month (inc VAT)
Belgium
Brussels
£2.99
£3.51
France
Paris
£2.99
£3.51
Germany
Frankfurt
£2.99
£3.51
Ireland
Dublin, Cork, Galway or Limerick
£2.99
£3.51
Italy
Milan
£2.99
£3.51
Sweden
Stockholm
£2.99
£3.51
Switzerland
Zurich
£2.99
£3.51

International numbers have an inbound call charge of 2p per minute (Ex VAT) excluding Irish numbers.

USA Freephone numbers
 
Area Code
£ per month (ex VAT)
£ per month (inc VAT)
USA Freephone
01866
£4.99
£5.86

USA freephone numbers have an inbound call charge of 4.2p per minute (Ex VAT)

The Virtual Switchboard (PBX)
 
£ per month (ex VAT)
£ per month (inc VAT)
£0.99
£1.16
Call Queue
£1.99
£2.34
£0.99
£1.16
£1.99
£2.34
£30 (per recording)
£35.25 (Per Recording)

Click on the text to see what these services do.


Call Me Back Buttons
 
£ per month (ex VAT)
£ per month (inc VAT)
Call Me Back
FREE
FREE
Call Me Back Pro
£1.99
£2.34

Managed Broadband Package
Product Name Line Speed Cost Per Month Setup Fees
Voipfone Broadband Office Max  Up To 8mbs/832kb £45pm (Ex VAT) £40 (Ex VAT)


Calls are charged at normal Voipfone rates.

Miscellaneous Charges for one-off manual transactions
ex VAT
inc VAT
Number Porting fee
£20
£23.50
Number Porting fee - Pipecall Ports
£0
£0
Move a number from one account to another
£5
£5.88
Change of number from Fax to Voice or Voice to Fax
£5
£5.88
Number reactivation after final expiry
£10
£11.75
CLI Presentation Activation fee
£5
£5.88
OSIS Phone Number Listing
£10
£11.75



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