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How Do I Change My Password

Your password is used by your telephone as well as by your account and if it is changed your phone will stop working.

So, in order to not create a large support problem, we do not provide a user configurable password change.

The password can be almost anything, but if you use a number it can be entered from a telephone keypad when using some services such as call conferencing.

If you need to change your password, please call us with a new password and we'll change it for you.

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.