You should find the answers to most of your questions on the website and user forums (see the Support tab above)
But if you can't find what you need, please:
- Call us, Monday to Friday, 9am to 5pm on 020 7043 5555.
(If you need to talk to us about your account, please have your account number - it's the 8 digit number starting with 3 - and the last three digits of your password handy.)
- Email us, anytime - just complete the form below. Please use the email address you registered with so that we can get all your details on screen and help you more efficiently. Unless we are very busy or your question is a particularly tough one, we will usually get back to you within the hour.
Please note: All calls to Customer Services are recorded to help us resolve disputes and for training purposes.
To make sure you get up and running quickly and stay that way, we havea variety of resources to help you:
Our user forum contains a wealth of information.
If you are unable to find the answer to your questions using the Voipfone support pages, and the forum please feel free to contact our technical support