Voipfone Voipfone
Voipfone

Voipfone Line & Number Presentation

This free PBX feature enables you to see which of your telephone numbers is being called instead of the number of the person calling you. ie it displays Called Line ID instead of Calling Line ID (CLI) on your phone.

This can be a very useful feature because with Voipfone you can have as many numbers on your account as you want but sometimes you need to know which one of them your caller dialled.

For example, if you run more than one business but only have one telephone, you will want to answer the phone with the correct business name.

How Much Does It Cost?

It's a free feature with our PBX.

How Do I Use It?

Ticking the Line Presentation box on the PBX control panel will display which of your telephone numbers is being called instead of the number of the person calling you. ie display Called Line ID instead of the normal Calling Line ID (CLI) on your phone.

For example, if you run more than one business but only have one telephone, you will want to answer the phone with the correct business name. You may want to offer different telephone numbers for different marketing campaigns you are running or you may just want to give every member of your family their own number so you know who needs to answer it.

How to Set up Line Presentation

You will see the feature enabled already in your account under 'Inbound Number Set-Up'. There you will see each of your telephone numbers and a 'Line Presentation' tick box.

If you tick the box next to the number you wish to see when it is called, that number will be displayed on your phone instead of the normal CLI. Your other numbers will not be affected.

Your call records will still show the normal CLI, so if you really need to know who called as well as the number that was called, you can find it there.

Useful Tip

If your telephone has an integrated address book, enter each number you wish to be displayed into it along with an appropriate name eg, 'Liverpool Widgets ltd', 'call for Jim' or 'sales' etc. When the number is called, the name, not the number, will appear on the phone.

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.