This free PBX feature enables you to see which of your telephone numbers is being called instead of the number of the person calling you. ie it displays Called Line ID instead of Calling Line ID (CLI) on your phone.
This can be a very useful feature because with Voipfone you can have as many numbers on your account as you want but sometimes you need to know which one of them your caller dialled.
For example, if you run more than one business but only have one telephone, you will want to answer the phone with the correct business name.
Line number and presentation is included free with extensions on all of our monthly plans and on Voipfone Flex
Ticking the Line Presentation box on the PBX control panel will display which of your telephone numbers is being called instead of the number of the person calling you. ie display Called Line ID instead of the normal Calling Line ID (CLI) on your phone.
For example, if you run more than one business but only have one telephone, you will want to answer the phone with the correct business name. You may want to offer different telephone numbers for different marketing campaigns you are running or you may just want to give every member of your family their own number so you know who needs to answer it.
You will see the feature enabled already in your account under 'Inbound Number Set-Up'. There you will see each of your telephone numbers and a 'Line Presentation' tick box.
If you tick the box next to the number you wish to see when it is called, that number will be displayed on your phone instead of the normal CLI. Your other numbers will not be affected.
Your call records will still show the normal CLI, so if you really need to know who called as well as the number that was called, you can find it there.
If your telephone has an integrated address book, enter each number you wish to be displayed into it along with an appropriate name eg, 'Liverpool Widgets ltd', 'call for Jim' or 'sales' etc. When the number is called, the name, not the number, will appear on the phone.
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.