Sometimes when you're dealing with a call you need to do something else, maybe talk to a colleague, take another call, look something up or just answer the door bell!
You can now put the caller on hold while you do whatever you need to do and while he's waiting the caller will hear music until you're ready to pick the call up again.
It's free on all of our monthly plans and on Voipfone Flex
On your softphone, just click on the flashing green light in the bar under the screen numbered 1, 2 and 3. The light will flash red and green and your caller is now listening to music. Click it again and he's back on line to you.
If you're using a new Internet Telephone you just press the hold button.
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.