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Voipfone Call Waiting

If you're having a busy day you'll probably make and receive a lot of calls. Once upon a time people calling you would get a frustrating engaged tone.

Now, with Voipfone Call Waiting, you know when someone is calling, even if you're using the phone at the time. So you can put your first caller on hold and answer the second then toggle between them as much as you like.

Because you can view incoming caller identity, you can even see who's calling before you decide to answer! You have total control over when and whether you use these features; you just turn them on and off at will.

How Much Does It Cost?

Call waiting is free on all of our monthly plans and on Voipfone Flex

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How Do I Use It?

If you are using the soft phone, you will hear a audable alert on the phone when a new call comes in. You just click on the light to put your first call on hold while you answer the second.

If you have a normal phone with a Voipfone adapter, you press the recall button to toggle between the calls.

On a new SIP Phone, you press the line button whose light is flashing.

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.