Voipfone wants to help where it can and we provide most of our services free to small, UK registered charities.
We include the majority of our monthly charged services eg telephone and fax numbers, PBX Extensions, Call Queues, Voice Response Systems, Call Barring and Web Call back tools etc.
We exclude telephone calling credit, call minutes packages, SMS packages, broadband access, Voipfone Unlimited and telephone equipment.
These features are included with every account, not just our PBX service.
Every Voipfone account includes a very long list of sophisticated features which are free, simple to use and available with both our basic telephone service and our Business PBX.
There are many free features such as call transfer, call forwarding, music on hold, call conferencing, voicemail and voicemail to email - and many, more.
Email us at email@example.com giving details of your charity and an outline of the type of services that you need. If you're unsure what you need, give us a call on 020 7043 5555 and we'll help you.
You must be a registered UK charity and have less than 20 people who need telephones. If you're bigger than that, we may still be able to help you but we'll need to discuss it with your IT specialist so that we know you have the necessary infrastructure to support the service properly.
To help us support you better, we kindly ask that you purchase your telephone hardware from us. This means we can assist you in purchasing hardware that is right for you, and compatible with your existing setup.
You need to be making chargeable outbound calls to qualify. We do also reserve the right to refuse, but we won't refuse any reasonable request.
We ask that if you take our free services, you don't abuse them by taking more than you need and will actually use (you can always ask us for more if you grow or change how you're organised).
If you have a web site or use publicity materials it would be nice to be listed as a supporter of your charity so that others can benefit from our services too.
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.