Every Voipfone account - whether you rent just a single telephone number or a suite of services on our Hosted PBX - includes a long list of sophisticated free features. These features are simple to use and usually require no set-up.
Features such as call transfer, call forwarding, music on hold, call conferencing and voicemails sent by email, multiple lines (SIP Trunks), are expensive to provide on a traditional telephone line and some are just simply impossible. But now the impossible is free with every account!
For example, using VoIP you can make and receive as many simultaneous calls on your telephones as you like at no extra cost - you no longer need to rent another BT telephone line if you just need another telephone number or if you need to have several calls on the go at once. Have as many simultaneous calls on our service as you like - we don't charge you a penny extra. This one free feature can save your business thousands of pounds per year or just make your home life less stressful!
You'll find the full list of the free features that will help you with your business every day below, just click to read about them.
Unlimited SIP Trunks
SIP trunks are products dreamt up by the industry as a way of charging you. With Voipfone, these are FREE and truly unlimited.
Voicemail is your digital answering machine. You can hear your messages from a landline, mobile phone, the internet and by email.
Sometimes when you're dealing with a call you need to do something else. You can easily put a caller on hold until you're ready.
Busy Lamps is for use with extensions on our PBX and means that you can see which extensions are busy, which are ringing and which are free.
You can easily transfer any call you are making to another person, anywhere, on any network, either mobile or landline.
With Call Waiting, you know when someone is calling, even if you're using the phone at the time, so you can toggle between them as much as you like.
1471 Last Number to Call
When you call 1471 we read back to you the number of the last customer to call you; whether you answered it or not.
Voicemail to Email
When you're busy, you can have your service divert to voicemail. The voicemail message will then be emailed to you.
Fax to Email
Incoming faxes are converted automatically to emails and then sent directly to your email account.
Message Waiting Indication
If your phone or adapter supports it, you can be notified that you have a voicemail message waiting.
3 Way Calls
It's often very useful to bring a third person into a phone call and with Voipfone, it's really easy to do.
You can make internet phone calls from your PC using the FREE softphone which turns your PC into a fully featured telephone.
Online Control Panel
With Voipfone's Online Control Panel you can manage your account in real time, from any PC with an internet connection.
You can see the calls you have received or even missed during the day with details of who called, when and how long the call lasted.
Emergency Services Access
All Voipfone customers can call emergency services immediately on sign-up. We take your safety seriously.
Call Me Back Web Button
Voipfone Call Me Back™ is a clever way of getting your customers to call you, perhaps as a way of driving sales from your website.
If you have access to the internet, you can use any phone anywhere to make a call and have the call charged to your own account.
Caller ID identifies your phone to the network. All users have Caller ID enabled as standard.
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.