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Voipfone GeoDivert®

GeoDivert automatically diverts calls from your Voipfone telephone number or extension to your iPhone or Android when you move away from your usual location.

So, if you usually work from an office, but travel a lot, just set your office location in your phone, then whenever you leave, your calls will be sent to your iPhone or Android. When you're back in the office, the divert is automatically switched off. Change your location anytime. No fiddling around, no passwords, no forgetting, simple.

GeoDivert is real, one number, unified telephony that gives the freedom to travel without worrying about missing calls.

Available on the App Store Available on the Google Play Store

For information on how to configure and use the iPhone app please click here.

For information on how to configure and use the Android app please click here.

How Much Does It Cost?

The app itself is free. It's exactly like setting a divert in your account, it costs the same, but is fully automatic.

Useful Information for the First Time You Use GeoDivert®

Our mobile app's GeoDivert feature works using a combination of geo location methods - satellite positioning to set the home location and mobile transmitter mast triangulation and WiFi access points to calculate movements away from it.

This means that:

  1. You must have Location Services turned ON in your phone and the first time you use it please check that your phone is showing your correct location on the map shown in the app.
  2. You must have Cellular Data turned ON, preferably with 3G, otherwise your phone will not be able to connect to the internet to set your diverts when you move away from your set location. Note that if you are using only 2G, your phone may not be able to connect to the internet while you are making a phone call.
  3. The written address information may be slightly inaccurate - don't worry, this is an Apple Map foible, it's the location shown on the map which sets the actual location. You can see the map and move the pin by touching and dragging the pin label.
  4. GeoDivert® works best with WiFi connection ON

Everyone using GeoDivert will have a slightly different experience depending on where they live or work and their proximity to a reliable mobile signal.

This means that when you first start using GeoDivert it's important to test it fairly thoroughly around your fixed point to see how quickly it detects your movements.

If you have no signal where your set location is, the app will not be reliable.

If you don't hear the voice message telling you that your phone has diverted within 5 minutes of moving away from your set location, it means that your phone wasn't able to connect to the internet. To fix this, wait until you have a good signal and then open the app. This will force the divert (do first check that you have the app's audio alerts switched on).

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.