As you know, the Internet Phone Company is closing its VoIP business.
However, the good news is that in order to minimize the difficulty and inconvenience that this will cause, IPC has arranged for your numbers to be transferred over to Voipfone - for free; should you wish to continue with your VoIP service.
There's more good news.
Voipfone only charge £3 per month for numbers - this is a saving of £3 pm - and our call charges are lower too.
You can see all our prices and services here.
And, because we are a member of ITSPA, your numbers are protected.
All our numbers come with a host of included features such as free softphone, voicemail, voicemail to email, music on hold, call divert etc. We also offer a full virtual PBX service so you can simply add services and extensions as you need them - an extension costs just £1 pm for example.
Any telephones or adapters you have are compatible with our network. You will find information on how to configure them here.
You can read more about us here.
We run a resilient, business class network, you can read about it here.
1. A completed number porting request form:
2. A completed Customer Letter of Authority (CLoA):
3. A copy of your telephone bill showing your name, address and telephone number (so we have proof it belongs to you).
Once complete please return all 3 of these by email to firstname.lastname@example.org, or if you wish, you can fax to 020 7043 5556. However, if faxing, the CLoA must be on letter-headed paper, as well as signed by an authorised signatory.
Number porting takes around 2 weeks to be completed on average, but it can vary between 7 to 30 days depending on the type of line you have.
Please sign up for an account here (it's free to sign up).
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.