Because the trades - plumbers, builders, electricians, heating and gas engineers, window fitters and cleaners etc - work from temporary sites rather than fixed offices they have telephony problems to solve that traditional telephony can't fully fix.
Everyone has a mobile now, but sometimes you work out of range of a signal and more often than not you can't answer it safely or conveniently anyway. How many times have you answered the call from a potential customer but were unable to take down details because you're half-way up a ladder? That's a lost customer. How many times has the customer not left a message? That's another one.
Many tradesmen and women are self-employed; often working for themselves. This usually means that they have to give out their mobile number and use it on their stationary, vans, website, ads and so on. This is a 'good enough' solution but it has downsides in that it tells people that you are a 'one-man-band' with no back-up. And how often have you been called from a potential customer to do a job while on holiday or out with the kids?
Divert all of your calls to any other number anywhere
Flexible, easy to use and low cost virtual PA service
Automatically route calls with our free Geodivert app
The ability to divert an inbound call to your Voipfone number to any other number anywhere is a very powerful feature for those that work away from the office or home. Voipfone can divert all your calls wherever you wish totally within your control.
This free app knows when you leave your office or home and knows when you return. Because it knows that it can automatically send your calls to your mobile when you leave and then back to your desk phone when you return.
You lose business if you can't answer your phone. This switch on, switch off, pay-per-call answering service uses our own award winning customer service team to take your calls when you can't.
Voipfone is the only telephone company to win the Institute of Customer Services, Customer Focus Award. Our support team are UK nationals - when you're stuck, we're here to help.
Try our service for FREE - without risk or commitment.
When you sign up, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones, 5 minutes of free calls so you can test our call quality to landlines and mobiles and a free software telephone if you haven't got a VoIP phone yet.
But that isn't all, we also include many extra services for FREE (such as call diverts and web calls), as standard, with any Voipfone account!
Voipfone has developed systems and tools that solve all of these problems and more for plumbers, builders, electricians and other trades. And importantly, they're very inexpensive.
Firstly we can give you a standard UK geographic number so you look like a business that has a real base. This number can be set to simply divert to your mobile and you answer it as normal. However, it can do many other tricks too. When you want it to, it can be answered by our Virtual Assistant who will take messages or contact you directly, appearing to be your office receptionist. Like all our services you can switch this off and on as you wish. We even have a free mobile app - GeoDivert - that knows when you're out and diverts to your mobile or service automatically.
If you have an office, our hosted PBX can provide you with the full suite of functionality that you'd expect of a cloud-based telephone system - extensions, conference calling, free calling between offices and branches, full call recording and so on.
All these services can be contract free, pay as you go or unlimited calling with 12 month contracts.
If you'd like to know more about how Voipfone can help the plumbers, builders, electricians and other trades, please browse our website and call us on 020 7043 5555.
Meanwhile here are some links that explain some of the services mentioned above:
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.