Your telephone sends a signal through our network to the telephone you are calling. If the called telephone has a display (like a mobile phone) it will show your telephone number.
This is a useful feature - for instance if the person called has your name in his address list it will display the name not just the number and if you send your number he can call you back.
With Voipfone you can have several numbers, with the default CLI being the free 056 number that we issue to all new customers. Now Customer's with other numbers can choose which number you want to send.
Editing your caller ID is free on all of our monthly plans and on Voipfone Flex
Just log in to your account, navigate to 'Services' and expand 'Master Account' and click on 'Master Account Caller ID' and choose the number you want from the drop-down list. Or go directly to the Master Account Caller ID page. Of course, You can only set the CLI with numbers that you own.
You may also add any non-Voipfone numbers that you have, such as your mobile phone or landline. (We only support UK telephone numbers that begin with 01, 02, 03, 07 and 080).
To do this we need proof that you own the number so please email us a bill showing the number to firstname.lastname@example.org or fax one to 020 3603 3556. There is an admin fee of £5 for this (ex VAT).
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.