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Caller ID support (calling line identity - CLI)

Location: ServicesMaster Account Master Account Caller ID

When Calling Line Identity (CLI) is set by you, our network sends your telephone number to the called party so that they have a record of received and missed calls and can see who's calling them and call you back if they miss the call.

With Voipfone you can have several numbers, with the default CLI being 'Withheld'.

If you have other Voipfone numbers (you can have as many as you like) you can choose which number you want to send by going to the Master Account Caller ID page in the Control Panel (ServicesMaster AccountMaster Account Caller ID).

Select the number from the drop-down list, and click on Save.

Updating calling line identity (CLI)

You may also add any non-Voipfone numbers that you have, such as your mobile phone or landline. (We only support UK telephone numbers that begin with 01, 02, 03, 07 and 080).

Got a question?

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Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.