Auto Top Ups

You can set the level at which your credit will be topped up automatically using the drop down menus below. We recommend that you set the trigger amount to about 10% of your top-up amount and adjust it as you get used to your calling habits.

If your telephone usage has increased, you should consider also increasing your regular top-up amount. This will reduce the number of transactions on your card and invoices on your account and also reduce the risk of running out of calling credit.

Read More About Auto Top Ups


How To Add Calling Credit

How to Add Calling Credit

If you want to make calls to ordinary telephone numbers once your free minutes have been used up, you will need to add some credit to your account.

 

You can do this in the Package Builder, under the section 'Account Top Ups'.

 

If your constantly on the move and need to top up while your out you can do so from our Voipfone Mobile app which is available for Apple and Android devices.

 

Its also possible to top up your account using our SMS top up feature. Alternatively if you want to ensure that you never run out of calling credit its possible to set up an auto top up.

 

You can set the level at which your credit will be topped up automatically using the drop down menus below. We recommend that you set the trigger amount to about 10% of your top-up amount and adjust it as you get used to your calling habits.

 

You can also manage auto top up by logging in to your control panel. Auto top up automatically adds an account top up to your account when your balance falls to the set level.

 

There's also the option of inclusive monthly minutes. You can find separate packages for landlines and mobiles in the Package Builder.

 

The package minutes are re-billed every month and any unused minutes are not rolled into the next.

 

Got a question?Based in the UK our phone services range from telephone calls, telephone lines, extensions and numbers, through voice prioritised Broadband Access to call forwarding services and sophisticated hosted voip, Virtual PBX (Centrex) and Call Centre products

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Voipfone can seem very confusing at first, but don’t worry, this is quite normal and we are here to help! One of the great strengths of VoIP is that it can do so much more than an ordinary telephone network whilst costing an awful lot less. In practise Voipfone’s services can be as simple as making a telephone call or as complicated as using a large business switchboard in several countries but anything new takes a bit of getting used to so if you have any questions please feel free to give us a call on 020 7043 5555



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