Voipfone Code Of Practice
Our Code of Practice is embedded in our service, practices and operations. Consequently our web site contains all the information you need to know about our business and will be updated regularly to reflect regulation and best practice.
Our Promise
1: We will always comply with, and exceed, the requirements of UK regulation and the Ofcom Code of Practice.
2: We are founder members of ITSPA and we will always comply with the ITSPA Code of Practice and also their Codes of Best Practice.
Who we are
http://www.voipfone.co.uk/About_Us.php
How to Contact Us
http://www.voipfone.co.uk/Contact_Us.php
Our Terms and Conditions
http://www.voipfone.co.uk/Terms_And_Conditions.php
Our Usage Policy
http://www.voipfone.co.uk/Usage_Policy.php
Our Prices and Billing Policies
http://www.voipfone.co.uk/prices.php
Our Complaints Procedures and Dispute Resolution
http://www.voipfone.co.uk/complaints_procedures.php
Our Returns Policy
http://www.voipfone.co.uk/returns.php
Emergency Services
http://www.voipfone.co.uk/999_Emergency_Services.php
Customer Services, Help and Support
http://www.voipfone.co.uk/Contact_Us.php
Network Resilience and Security
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Got A Question?
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.