General Phone Configuration

 

General Phone ConfigurationAs there are a very large number of new telephones and adapters being introduced all the time and we can't give full details of them all, we provide the general settings for any SIP phone below.

 

The names of the individual settings are often different so we've included the more common ones.

 

Setup for multi-user accounts - if you use our PBX service

 

Username/Account/SIP ID/Authenticate ID/Authorised User = your Voipfone account number (the 8-digit number starting with 3) followed by star and your 3-digit extension number.

 

Password/PIN = your Voipfone extension account password. Passwords for all your extensions can be found in your Control Panel.

 

SIP Server/Proxy/Registrar = sip.voipfone.net

 

SIP Server/Proxy/Registrar Port = 5060

 

Outbound proxy = sip.voipfone.net

 

Registration expiry/Proposed expiry = 1 minute or 60 seconds

 

Other settings should be left at default.

 

Setup for single user accounts - if you don't use our PBX service

 

Username/Account/SIP ID/Authenticate ID/Authorised User = your Voipfone account number (the 8-digit number starting with 3).

 

Password/PIN = your Voipfone account password (usually a 6-digit number). If you don't know your password, you can recover it here.

 

SIP Server/Proxy/Registrar = sip.voipfone.net

 

SIP Server/Proxy/Registrar Port = 5060

 

Outbound proxy = sip.voipfone.net

 

Registration expiry/Proposed expiry = 1 minute or 60 seconds

 

Other settings should be left at default.

 

Test Numbers

 

155 - Confirms that your phone is connecting to our service and registering correctly.

 

152 - Echo test; shows how good your connection to Voipfone is.

 

You may have to fiddle around a bit if you've got a particularly esoteric device but any standards based, SIP hardware will work on our network. If you're really stuck please email us with as much information as you can and we'll try to sort it out for you.

 

Note: We are constantly introducing new features and functions that often rely on your equipment being up to date to work properly so we recommend that you check the manufacturer's web site for firmware upgrades for your telephone or adapter.

 

You should use the most recent, full release on their site. Try not to use beta software as it may not work with Voipfone (for example, if you have a problem with Message Waiting Indication (MWI) this is often caused by not having firmware installed that supports it properly).

 

Phone And Adaptor Configuration Guides

 

ZyXEL P2000W

Speedtouch 780

Snom M3

Snom 190

SipTone II

Siemens S450

Nokia N & E Series

Camrivox Flexor 500

Grandstream Budgtone 101

Grandstream GXP2000

Grandstream GXP1620

RTX 4002 Repeater

Yealink T26p

Yealink W52p

Telephone Adaptor Configuration Guides

Linksys And Cisco Telephone Setup Guide SPA921 SPA941 SPA942

Gigaset Setup And Configuration Guide N300IP N300AIP

Siemens Configuration Guide C475IP A580IP S685IP C460IP A580IP

Snom And Elmeg Setup Guide 300, 320, 360, 370, 820, 821, 870

How To Use A Snom Telephone

How To Fix Softphone Problems

How to fix Audio issues On XP

 



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