The package Builder is a completely new concept and is unique to Voipfone.
Usually businesses have to sign up for inflexible contracts with hidden cancellation costs. In effect, you're getting what the provider wants to sell you – not what you want to buy. Our Package Builder™ turns this situation on its head by letting you compile the bundle of services that suits you, not us.
You only pay for what you need to use, we don't trap you in a long contract and we give you an unprecedented range of choice.
This level of personal tailoring hasn’t been seen before. Normally you have to buy into long contracts - typical 18 months to 3 years - for bundled packages of services - a telephone number with a calling package and broadband, a hardware PBX with 10, 20, 50 or 100 extensions plus a bundle of services that you don't need with costly options for the ones you actually have to have. And so on.
We change all that by giving you the ability to pick only those services that you personally need. This is a cafeteria approach - just pick up what you need and leave the rest. If you find you didn't need everything that you bought- or only needed them for a short period of time - cancel the items without penalty.
If you need more, just add them on - one by one if you wish.
With this self service approach, you can buy a single telephone extension and use it for ever, or cancel it tomorrow or add up to 800 others in any quantities at any time. All changes happen in real time and are managed by you from your account on our website.
• Need 10 numbers for an ad campaign? Rent them for a month at £2 each.
• Need to hire 3 more telephone support people? Rent extensions for £1 each.
• Need to downshift? Cancel the services you no longer need.
• Need to separate your sales calls from your support calls? Rent a couple of call groups.
• Need a call queue to cope with peak calls? Just add one for £2 per month for as long as you need it.
• Need a fax service? Just add it for £2 per month.
• Need a telephone number in France for your expansion?

