Voipfone's Virtual PBX is a modern, digital telephone exchange housed in our data centre in London's Docklands. You have your own personal space on this switch which you configure remotely over the internet using your own control panel on our website so that it's uniquely customised to your own personal requirements.
You only pay for what you need - no more. Each hosted PBX account can have up to 800 telephone extensions and has many powerful features and services which you can add or subtract as you need them. The extensions can be located anywhere and everywhere and calls between them are free no matter where they are.
This Business PBX is suitable for an ordinary office, a virtual office or several offices in several locations and even your home. We think it's the most fully featured, expandable and best value service you'll find.
The PBX is extremely easy to set up and use because we have built it in a way that anyone can do it; your phones are plug and play and we take care of all maintenance and upgrades automatically. Let us worry about your telephones, while you get on with business.
Click below for full details of each available service with our Hosted PBX.
PBX Call Groups
The group feature allows you to combine some of your extensions so that they ring together when called.
Virtual Switchboard (IVR)
You can direct your customers to exactly the right person, extension or group of extensions.
PBX Extension Numbers
You can have up to 800 extensions on each account and each extension can be rung internally.
Each extension has its own voicemail account and works just like the voicemail on the master account.
The group voicemail feature allows each call group to have access to its own voicemail box.
Line & Number Presentation
See which of your phone numbers is being called instead of the number of the person calling you.
Call queuing is a sophisticated queuing system that allows you to queue multiple calls.
Direct Dial Numbers
Extensions can have their own DDI (Direct Dial In) to enable them to receive direct calls.
PBX Business Hours
Set your opening hours so that when you are closed your calls get routed elsewhere.
Inbound Routing Control
Our PBX switch allows you to send incoming calls exactly where you want them to go.
This feature allows you to answer any phones that are ringing directly from your own phone.
Have a real person answer your calls when you can't. Our receptionist service can be used for one call or all your calls, just when you need it.
These features are included with every account, not just our PBX service.
Every Voipfone account includes a very long list of sophisticated features which are free, simple to use and available with both our basic telephone service and our Business PBX.
There are many free features such as call transfer, call forwarding, music on hold, call conferencing, voicemail and voicemail to email - and many, more.
New technology can seem confusing at first, but don't worry, we are here to help!
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.