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Voipfone

Voipfone Code of Practice

Our Code of Practice is embedded in our service, practices and operations. Consequently our web site contains all the information you need to know about our business and will be updated regularly to reflect regulation and best practice.

Our Promise

  1. We will always comply with, and exceed, the requirements of UK regulation and the Ofcom Code of Practice.
  2. We are founder members of ITSPA and we will always comply with the ITSPA Code of Practice and also their Codes of Best Practice.

Who We Are

How to Contact Us

Our Terms & Conditions

Our Usage Policy

Our Prices & Billing Policies

Our Complaints Procedures & Dispute Resolution

Our Returns Policy

Emergency Services

Customer Services, Help & Support

Network Resilience & Security

Compliance with ITSPA Code of Practice

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.