If you can't find the answer you need from the sections below, you can call us, Monday to Friday, 9am to 5pm. If you need to talk to us about your account, please have your account number ready - it's the 8 digit number starting with 3 - and your memorable word.
Email us, anytime - please email from the address you registered with so that we can get all your details on screen and help you more efficiently.
Unless we are very busy or your question is a particularly tough one, we will usually get back to you within the hour.
Call Queuing Support
Technical Support and usful information about the Voipfone Call Queuing feature.
PBX Call Group Support
Technical Support and configuration information for our PBX Call Groups Feature.
Virtual Switchboard (IVR) Support
Technical Support and useful information about the Voipfone IVR switchboard.
PBX Extension Number Support
Technical Support and configuration information for the Voipfone Virtual PBX.
What Is a PBX
Here you will find detailed information about traditional and VoIP PBX's and how they work.
Our PBX is packed with features and the following pages provide useful information about these features.
How to Setup the PBX
Setting up the PBX can be confusing so we have provided a step by step configuration guide.
Professional Sound Recordings
Technical Support and documentation for voice recordings that can be used with our IVR or voicemail.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.