Voipfone Voipfone

Telephone Products & Service Support

If you can't find the answer you need from the sections below, you can call us, Monday to Friday, 9am to 5pm. If you need to talk to us about your account, please have your account number ready - it's the 8 digit number starting with 3 - and your memorable word.

Email us, anytime - please email from the address you registered with so that we can get all your details on screen and help you more efficiently.

Unless we are very busy or your question is a particularly tough one, we will usually get back to you within the hour.

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.