Voipfone Voipfone

Virtual PA support

Location: Services Virtual PA

Do you run a small business and find it challenging to hire a full-time telephone receptionist, yet you require the professional image they can project for your company? Do you require the occasional quiet hour or two to focus on your business without phone interruptions? Or perhaps you're frequently on the move and can't always be available on your mobile? Our virtual receptionists can help! The answer to a more professional image and the freedom to concentrate on your business.

To use the Voipfone PA service you need to create a script for the receptionist to use when answering your calls. Go to the Manage Scripts page (ServicesVirtual PAManage Scripts) to access the Voipfone PA section of the control panel and click on Create Your First Script to begin the script wizard.

Create your first script

The first step in the Virtual PA script wizard is below, enter the information your receptionist will need to know about your business and hit Next.

The Company Overview field gives the receptionists a quick overview of what your business does, so that they may better interact with your callers.

Configuring your Virutal PA script

When you have a script set up, you will be able to route calls to a Voipfone PA by setting up a PBX divert, inbound number or your IVR


Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.