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Voicemail is your digital answering machine, but unlike a normal answering machine you can hear your messages from almost anywhere and not only from a land line but also from your mobile phone, from the Internet and even by email.

When you're busy or away or on the phone you can have your service divert to voicemail. You can record your own personal message or use the pre-programmed one that we provide.

The voicemail message will also be automatically converted into a sound file, attached to an email and mailed to you. You can then listen to it from your PC from anywhere. Because it is a digital recording you can even save it on your PC or email it to someone else.

How Much Does It Cost?

It's free on all active monthly plans and for Voipfone Flex customers, who have calling credit.

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How Do I Use It?

You can access your voicemail for free using 1571 or by calling 0843 1 760 760 from any phone anywhere. (If you're abroad just dial the international number +44 843 1 760 760. You will be asked for your Voipfone telephone account number (the 300XXXXX one) and your password.

You can record your own message and select many more functions by calling 1571 and choosing the relevant option when you are prompted.

If you use our PBX service you will have multiple voicemail boxes, one main account mailbox and also one per extensions.

Any numbers you have set to 'Ring Extension Group' will go to the main account voicemail if you're unavailable - you can check those messages by calling 1572 from any phone on your PBX. Each extension also has its own voicemail, reachable via 1571 from the relevant extension.

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.