Voipfone Voipfone
Voipfone

FreePBX Configuration Guide

Here you will find the configuration details for FreePBX which is a third party open source PBX that you can build yourself:

This is based on FreePBX (Distribution 6.12.65 FreePBX 12, Linux 6.5, Asterisk 11 or 13) available during December 2014. There are several sections to work through. This may not be exhaustive or tailored to your exact needs, and is offered as a guide only to get you started.

Open the web interface and log in.

Select Connectivity

Select Trunks

Select Add SIP (chan_sip) Trunk

For the General Settings:

For the Outgoing Settings:

Peer Details:

For the Incoming Settings:

Don't do anything here - leave blank and continue to the next section.

For the Registration Settings:

Remember you have to Submit Changes at the bottom, and then Apply Changes at the top.

Select Connectivity

Select Outbound Routes

Select Add Route

Route Settings:

Dial Patterns that will use this Route:

There are 4 boxes; [prepend] [prefix] [match pattern] [CallerID]

Leave [prepend] [prefix] and [CallerID] alone.

We want to send all of our outbound call requests to voipfone, so we use the rule of "X." to mean all.

Put X and the Decimal Point in the 'match pattern' box.

You should end up with the 4 boxes as [prepend] [prefix] [X.] [CallerID]

Trunk Sequence for Matched Routes Settings:

From the drop down list select the Trunk Name you created earlier, such as 'Voipfone'

Remember you have to Submit Changes at the bottom, and then Apply Changes at the top.

Select Connectivity

Select Inbound Routes

Select Add Incoming Route

Incoming Route Settings:

Changes to other settings are not required. Continue down to:

Set Destination:

Choose how your system routes calls. Extensions, IVR, Queues, Ring Groups etc. You should have already configured the destination. For example, probably the simplest configuration - Extensions - <nnnn> First User.

Remember you have to Submit Changes at the bottom, and then Apply Changes at the top.

The USERID mentioned should be replaced with your own details - this is often the Voipfone account number, typically 8 digits long, starting 3. Take care to replace the PASSWORD also.

You don't use any of your Voipfone phone numbers in the above configuration. You don't use your registered email address in the configuration.

Select Reports

Select Asterisk Info

Select Registries

Chan_Sip Registry should show that you are sucessfully registered and online with Voipfone.

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.