The Voipfone Unlimited Package is specifically designed for customers needing a fully featured, cloud-based PBX with unlimited calling.
Included in the PBX offer is one 01, 02, or 03 UK telephone number of your choosing, one SIP trunk per extension, as many groups and IVR departments as you need and call queues.
Calls in the unlimited package can be made to:
In order to make calls to other destinations - such as international or 08 numbers - calling credit should be added to your account and calls to them will be charged at our normal rates.
The package costs £20 per month per user with a minimum of 2 users and is subject to a 12 month contract. You may add extra seats to your package at any time.
The package is designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not suitable for customers using their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions.
None of these exclusions will affect a normal business telephone user.
We offer other products for specialist, high calling rate businesses - please see our packaged minutes deals.
| Feature | Included/Optional |
|---|---|
| Direct Dial Number (one free PSTN number per account) |
|
| Unlimited UK calling |
|
| Call Diverts |
|
| Call Groups |
|
| Call Pickup |
|
| Call Queuing |
|
| Extension to extension free calling |
|
| Failover Call Divert |
|
| Inbound Call Routing Control |
|
| Interactive Voice Response System |
|
| Line & Number Presentation |
|
| Extension Voicemail |
|
| Group Voicemail |
|
| Voicemail to Email |
|
| 1471, Last Number to Call |
|
| 3 Way Calls |
|
| Busy Lamps |
|
| Call Hold |
|
| Call Transfer |
|
| Call Waiting |
|
| Message Waiting Indication |
|
| Call Me Back Web Button |
|
| Conference Calls |
|
| Editable Caller ID |
|
| Emergency Services Access |
|
| GeoDivert App |
|
| Itemised Call Records |
|
| Music on Hold |
|
| Online Control Panel |
|
| Software Telephone App |
|
| Web Calls |
|
| Additional UK numbers (DDI) | From £3 per month |
| Call Barring | £3 per month |
| Call Me Back Pro | £2 per month |
| Cloud Call Recording Service | £10 per month, plus £1 per 1000 minutes |
| Call Recording (without Cloud Call Recording Service) | 2.5p per minute |
| Customised Music on Hold | £2 per month |
| Email to Fax | 10p per page |
| Fax to Email | From £3 per month |
| International Numbers | From £5 per month |
| Virtual PA | £1 per call |
As part of our no nonsense approach and determination to give you the best value possible, we've created the Voipfone Package Builder™.
With the Voipfone Package Builder™ you can choose the services you need and no more. Now you can add and remove products whenever you need to - you're not tied down to contracts and complicated plans.
You can view prices for specific countries by selecting from the drop down window below.
You can also perform a more detailed search by entering the full telephone number you want to call in the search field.
When making calls to any destination other than the UK please remember to include the international dialling code for the country you wish to call.
We have a policy of honest, transparent pricing. A UK landline call costs 1ppm, a UK mobile call is 7ppm and calls to most Western country landlines cost 2ppm. We have a minimum charge of 1p. Packages of calls can be bought at large discounts. We believe that this is clear and fair.
The telephone industry is notorious for deliberately obfuscating its prices and using rather underhand tricks to disguise its charges.
We have written an article 'Scams of the Telephony Trade' which will help you spot the most obvious scams and misleading marketing techniques.
New technology can seem confusing at first, but don't worry, we are here to help!
You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.
Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.
You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.