Voipfone Voipfone

Voipfone Unlimited Package

The Voipfone Unlimited Package is specifically designed for customers needing a fully featured, cloud-based PBX with unlimited calling.

Included in the PBX offer is one 01, 02, or 03 UK telephone number of your choosing, one SIP trunk per extension, as many groups and IVR departments as you need and call queues.

Calls in the unlimited package can be made to:

In order to make calls to other destinations - such as international or 08 numbers - calling credit should be added to your account and calls to them will be charged at our normal rates.

The package costs £20 per month per user with a minimum of 2 users and is subject to a 12 month contract. You may add extra seats to your package at any time.

The package is designed for businesses that use the telephone for their normal business activities. Call centres, telemarketers and re-sellers are specifically excluded from this service. It is not suitable for customers using their own PBX. Full details of these and other exclusions can be found in our Terms and Conditions.

None of these exclusions will affect a normal business telephone user.

We offer other products for specialist, high calling rate businesses - please see our packaged minutes deals.


Feature Included/Optional
Direct Dial Number (one free PSTN number per account) Included Feature
Unlimited UK calling Included Feature
Call Diverts Included Feature
Call Groups Included Feature
Call Pickup Included Feature
Call Queuing Included Feature
Extension to extension free calling Included Feature
Failover Call Divert Included Feature
Inbound Call Routing Control Included Feature
Interactive Voice Response System Included Feature
Line & Number Presentation Included Feature
Extension Voicemail Included Feature
Group Voicemail Included Feature
Voicemail to Email Included Feature
1471, Last Number to Call Included Feature
3 Way Calls Included Feature
Busy Lamps Included Feature
Call Hold Included Feature
Call Transfer Included Feature
Call Waiting Included Feature
Message Waiting Indication Included Feature
Call Me Back Web Button Included Feature
Conference Calls Included Feature
Editable Caller ID Included Feature
Emergency Services Access Included Feature
GeoDivert App Included Feature
Itemised Call Records Included Feature
Music on Hold Included Feature
Online Control Panel Included Feature
Software Telephone App Included Feature
Web Calls Included Feature
Additional UK numbers (DDI) From £3 per month
Call Barring £3 per month
Call Me Back Pro £2 per month
Cloud Call Recording Service £10 per month, plus £1 per 1000 minutes
Call Recording (without Cloud Call Recording Service) 2.5p per minute
Customised Music on Hold £2 per month
Email to Fax 10p per page
Fax to Email From £3 per month
International Numbers From £5 per month
Virtual PA £1 per call

Package Builder

As part of our no nonsense approach and determination to give you the best value possible, we've created the Voipfone Package Builder™.

With the Voipfone Package Builder™ you can choose the services you need and no more. Now you can add and remove products whenever you need to - you're not tied down to contracts and complicated plans.

Purchase Voipfone Unlimited Package

Voipfone Call Cost Calculator

You can view prices for specific countries by selecting from the drop down window below.

You can also perform a more detailed search by entering the full telephone number you want to call in the search field.

When making calls to any destination other than the UK please remember to include the international dialling code for the country you wish to call.

Honest & Transparent Pricing

Honest & Transparent Pricing

We have a policy of honest, transparent pricing. A UK landline call costs 1ppm, a UK mobile call is 7ppm and calls to most Western country landlines cost 2ppm. We have a minimum charge of 1p. Packages of calls can be bought at large discounts. We believe that this is clear and fair.

The telephone industry is notorious for deliberately obfuscating its prices and using rather underhand tricks to disguise its charges.

We have written an article 'Scams of the Telephony Trade' which will help you spot the most obvious scams and misleading marketing techniques.

Read More

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.