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Softphone for your Desktop or Laptop

Zoiper is a free software telephone that you can install on your desktop or laptop computer.

Generally, we think that hardware telephones are best because we can guarantee that they will work as they should and because they are always switched on, but the Zoiper softphone will work on most computers – especially with a headset.

We have tested Zoiper version 5 and it works well.

You can download it for free from Zoiper

Tested with Zoiper

If you are looking for a softphone that works on your smartphone, try our free softphone app.

Setup for Single User Accounts (No Extensions)

Your phone should show as registered - try calling 152.

Setup for Extension User Accounts

Your phone should now say registered - try calling 152.

Free Voipfone Softphone App

Free Voipfone Softphone App

Voipfone Softphone transforms your mobile phone into a VoIP telephone giving you the flexibility to make and receive calls when you're away from your desk phone.

Register the softphone to your Voipfone extension and enjoy all the usual benefits of the Voipfone PBX – call groups, voicemail, call recording and call barring.

Voipfone Softphone is availble for both iPhone and Android, and is free to download. Calls are charged at our usual rates. Mobile data charges may apply when not connected to wifi.

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Other Settings

'STUN server - Discover server' should be 'off'

The default codec used is GSM - you can change this to a higher quality one by clicking on the spanner again and under 'audio codec' change it to a-law.

Not registering or inbound calls not working? - Add the outbound proxy setting

If you've set up the phone but it's not registering or you're having problems receiving calls / problems with audio please fill out the outbound proxy setting:

Tested with Zoiper

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.