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Desktop Softphone Downloads & Configuration Guides

Zoiper is a free SIP-compatible software telephone.

We have tested Zoiper version 5 and, for us, it works well. Newer versions of the software may be available directly from Zoiper, and the configuration is similar.

Newer versions of the software may be available directly from Zoiper, and the configuration is similar.

The basic configuration guides, for the versions that we support, can be found below.

Unfortunately, we can not guarantee the application will work with every computer configuration.

Generally, we recommend hardware phones for business use, such as the snom D305 phone.

Tested with Zoiper

Setup for Single User Accounts - If You Don't Use Our PBX Service

Version 5

Version 3

Version 2

Your phone should show as registered - try calling 152.

Setup for Multi-User Accounts - If You Use Our PBX Service

Version 5

Version 3

Version 2

Your phone should now say registered - try calling 152.

Free Voipfone Softphone App

Free Voipfone Softphone App

Voipfone Softphone transforms your mobile phone into a VoIP telephone giving you the flexibility to make and receive calls when you're away from your desk phone.

Register the softphone to your Voipfone extension and enjoy all the usual benefits of the Voipfone PBX – call groups, voicemail, call recording and call barring.

Voipfone Softphone is availble for both iPhone and Android, and is free to download. Calls are charged at our usual rates. Mobile data charges may apply when not connected to wifi.

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Other Settings

'STUN server - Discover server' should be 'off'

The default codec used is GSM - you can change this to a higher quality one by clicking on the spanner again and under 'audio codec' change it to a-law.

Not registering or inbound calls not working? - Add the outbound proxy setting

If you've set up the phone but it's not registering or you're having problems receiving calls / problems with audio please fill out the outbound proxy setting:

Other Softphones

Of course, there are many other softphones available, configurable with the values mentioned above. With the prevalence of smartphones nowadays, many users find it more convenient to use our smartphone app.

Softphone Downloads

Download for Windows Download for Mac Download for Linux Download for iPhone

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.