How to Setup Call Forwarding & Divert
You choose a number and it is held in our network. We then send all calls to that number to the number you have supplied - usually your mobile or landline. There is no delay; your caller doesn't know that your call is being diverted.
You can change the divert number anytime and as often as you like without cost. If you turn the divert off, your calls will go to Voicemail. Your voicemail is converted to a sound file and sent to your email or you can listen to it online (all free).
This Is What You Do
It's all online, there's no contract, and your number starts working instantly.
- Sign up for an account (it's free)
- Choose your number
- Put some money on your account - it's a pay-go, no contract service
- Set the number you wish to divert to using the Manage Inbound Numbers page in the control panel
(Services → Inbound Numbers → Manage Inbound Numbers). You can divert to any
number, anywhere.
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- Try ringing the new number - not from the phone you have set the divert to go to
That's it, now anybody calling your new number will now ring your mobile (or whatever number you set).
To Use Line & Number Presentation
This is a feature of our virtual PBX, which allows you to display the called number instead of the calling number on you phone. This is useful if you have several companies - you can have a different number for each but still know how to answer your single phone - or just if you use the phone that your calls are being diverted to for social reasons as well as for business.
To Set This Up
- Go to the Package Builder and buy an extension number for each of your new Voipfone numbers that you wish to display on your phone. They cost £1.50 per month
- Now go to Services, Virtual PBX, Manage Inbound
Numbers and use the Line Presentation drop-down for the
numbers you wish see called and save the changes
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