Voipfone Voipfone
Voipfone

Potential Malware Warning

We have received reports that unsolicited emails are being sent out with what appears to be a voicemail notification from the Voipfone Voicemail System. These unsolicited emails are being sent out, indiscriminately, to anyone with an email address.

We can confirm that these emails are not being sent by Voipfone and must be treated with the utmost suspicion, as there is the potential that it is malware.

Please note that genuine Voipfone voicemail emails will always contain your own account number in the subject line and body of the email.

The unsolicited, and potentially harmful emails use non-specific subject lines, for example "New message in mailbox 301***200" or simply "New voice message in mailbox".

If you do receive an unsolicited email from what-appears-to-be Voipfone, or have any doubts about whether the email is genuine, please delete the email, without reading it, and log into your Voipfone Control Panel to check your voicemails directly.

Please do not, under any circumstances, open the attachment!

We are continuing to investigate these reports, but felt it necessary to make everyone aware that these unsolicited emails are not being sent by us. It may be worth noting that this 'spam' method is very similar to the phishing emails which get sent out, purporting to be from banks.

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.