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How to Use the Voipfone TAPI Auto-Dialler

It's quite straightforward...

  1. Have your 8 digit Voipfone account number and 6 digit password ready. Virtual PBX users should use the eight digit account number followed by the extension number in the format 3XXXXXXX*2XX. This will ensure that the correct phone rings when you click to make a call. Extension passwords can be found under the Services tab of the Voipfone Control Panel, in the Virtual PBX, PBX Extension Numbers section
  2. Close Outlook
  3. Download the software and run it

To Use the Dialler

  1. Open Outlook/Express
  2. Open the contact you wish to call
  3. Right click on the number
  4. Click on 'Start Call'

Your Voipfone phone will then ring. When you answer the call, you are connected.

This dialler works with Microsoft's Outlook and Outlook Express. It should also work with some other Windows based CRM packages too.

What Is the Tapi Auto-Dialler?

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

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You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.