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Grandstream Handytone Setup Guide

1. Firstly you should reset your phone adapter - heres how:

Find the MAC address of the device. It is a 12 digits HEX number located on the bottom of the unit.

Encode the MAC address. Please use the following mapping:

  • 0-9: 0-9
  • A: 22
  • B: 222
  • C: 2222
  • D: 33
  • E: 333
  • F: 3333

For example, if the MAC address is 000b8200e395, it should be encoded as "0002228200333395".

To perform factory reset:

  • Pickup the attached phone, dial ***
  • Enter "99" and get the voice prompt "Reset"
  • Enter the encoded MAC address of the device
  • Wait for 15 seconds

The device will reboot automatically.

2. Once your adapter has reset pickup the attached telephone and call *** followed by 02 - You'll hear a read out of IP address - note this down, disregarding any leading 0's. So if you hear - note down

3. Type the web address into a web browser on a local PC (internet explorer, for example) it will look something like in your browsers address bar.

You will be prompeted for a password, enter 'admin' and click 'login'.

4.You will see a screen like the one below. Please change all settings which are displayed in purple.

Grandstream Handytone Configuration Guide

Once you have changed the settings in purple, click 'update' - once you have updated the device come back to this page and select 'reboot'.

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