Trooli broadband router Zyxel EX5601-T0 VoIP setup guide

This guide is designed to walk you through the process of configuring your Trooli Zyxel EX5601-T0 router (similar steps may work on other Zyxel routers) for use with a traditional phone in conjunction with Voipfone VoIP services.

Go to the routers default address in your browser: 192.168.1.1

Log in with the username: admin

The default admin password is printed on the router.

There should be a Hamburger menu icon ( Hamburger menu icon example ) in the top-right-hand-corner of the screen. Clicking this should reveal the side bar and navigation panel.

On the revealed panel, click on VoIP and then set the following options:

  • SIP Service Provider: Enabled
  • SIP Service Provider Name: Voipfone
  • SIP Local Port: 5060
  • SIP Proxy Server Address: sip.voipfone.net
  • SIP Proxy Server Port: 5060
  • SIP REGISTRAR Server Address: sip.voipfone.net
  • SIP REGISTRAR Server Port: 5060
  • SIP Service Domain: sip.voipfone.net

Save your changes, then go into the SIP Account tab and click on the edit button ( pencil and paper icon )

Modify SIP account

Enter your SIP username and phone password. These will be different to the details that you use to access your account dashboard, you can find them at:


Entering SIP account details

Finally be sure to go into the Regional tab and ensure that you have this set as: GBR - UK

Region phone settings

Once this is done try calling 155 from the attached phone, you should hear a pre-recorded message congratulating you on successfully setting up your phone with the Voipfone service.

To connect your UK phone to the router you should use a RJ11 to BT Adapter with a built-in ring capacitor. This connects to the green socket on the back of the router and lets you plug in a normal UK phone. RJ11 adapters can be purchased from our shop.

Some phones may work without an RJ11 adapter if you have an appropriate alternative cable, however to ensure the phone works fully and rings correctly for incoming calls you should use the correct adapter.

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.

Signup

You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.