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Snom Setup Wizard

Firstly ensure you are using the latest stable version of the firmware for your snom phone. Our recommended firmware versions are below. Click here to download firmware files.

*Early snom D120 phones with stock firmware we suggest move to initially, then to avoid unexpected resets. Lastly, update to version

Connect a cable from the NET socket on the back of the phone into your router or network switch. You can also connect your PC to your network via the phone using the PC socket on the phone should you wish.

Plug the power supply into the mains and the phone.

You now need to find the IP address of the phone, on most phones this is done by pressing Menu, Selecting Information or Maintenance, then selecting System Info.

Please note: Running this wizard will optimise your phone for the Voipfone service, all 'identities' will be configured to the Voipfone service. Do not use this wizard if you wish to have other providers configured on some identities.

This wizard should not be used for phones purchased from Voipfone. Please contact us in order to have your settings adjusted if you purchased from us.

Snom Phone Setup

  • Network Details
  • Your Details

Network Details

Got a Question?

New technology can seem confusing at first, but don't worry, we are here to help!

Contact Customer Services

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 020 7043 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.