Voipfone Voipfone

Control panel master account support

Control panel master account support

Support articles in this section assist you with various elements of your master account, such as how to configure your master account phone settings, call diverts and caller ID for all the numbers you have with Voipfone.

Your master account is your administrative, or, top-level account and as such has a few things you can configure that are specific to it, changes made here can potentially effect any users you have on your account. Chances are if you can't find what you're looking for, you'll probably find a way to do it here.

Phone settings

How to update your master account phone password.

Call diverts

A detailed explanation on how to manage calls made to your extensions.

Caller ID

Updating your CLI (calling line identity), so people can recognise you and call you back.

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.