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Email addressess

Location: AccountYour Account Email Addresses

Notification emails from Voipfone fall into four categories: account, invoice, billing and technical.

You can specify different delivery email addresses for each notification type, an explanation of each type can be found below:

Type Used For
Account Sign-up, password reminder, account status emails, etc.
Invoice Invoices and credit notes
Billing Billing issues, expired credit cards, etc.
Technical Service status, maintenance notifications, broadband and porting progress

The final option is Alias, this lets you specify an alternative email address you can get in touch with us on - our customer service team can use this to confirm they are dealing with the legitimate account holder.

To update your email addresses, use the Edit button next to each category.

Modify your account email addresses

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