Voipfone Voipfone

Music on hold support

Location: Services Music On Hold

Using our music on hold page you can upload your own music that will be played while your callers are on hold.

You can upload as much as 15 files to be played at random for your callers, however the maximum length of any one audio file must be 5 minutes (if you we automatically truncate it).

Please ensure you have permission to use any files you upload.

You get started hit Add.

Uploading music on hold

Click Choose File to select a file from your computer and hit Save to upload it.

Uploading your audio file

You can delete any audio file you no longer need by checking the corresponding tick box followed by Deleted Selected.

Deleting an audio file

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

Your call, email or chat will be handled by one of our real live
customer services representatives - no AI, no bots!

Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.