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Inbound Routing Control

Call routing provides control over incoming calls, allowing you to direct them to your preferred destination(s) either within the PBX or externally. Additionally, you can route calls to various destinations such as voicemail, mobile devices, telephone extensions, Call Queues, Call Groups, and IVRs.

You can manage your call routing using the Manage Inbound Numbers page (ServicesInbound NumbersManage Inbound Numbers).

Inbound number routing

You can route your call to voicemail, your mobile, telephone extensions or you can send it to your Call Queue, Call Group or IVR.

Got a question?

New technology can seem confusing at first, but don't worry, we are here to help!

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Got a Question?

You can speak to one of our Customer Service representatives by calling our dedicated Customer service line on 0345 868 5555 and we will be happy to answer any questions you have.

Configure Services

Log in to your online control panel to configure your services. With Voipfone's online control panel you can manage your account in real time, from your PC anywhere in the world.


You can try our service for FREE - without risk or commitment. Firstly, we'll give you a free incoming 056 telephone number so that people can call you from ordinary telephones.